Delivery Topics
Track your orderWe will deliver your order by the Estimated Delivery Date provided in your Payment Confirmation or Order Placed email. You are able to track your order by logging into your account and selecting Track Order.
Reschedule your deliveryRescheduling your delivery is easy if you follow the steps below to check if your order is eligible and you will not be available to receive the order.
Change your delivery addressChanging your delivery address after placing an order is not possible. However, if you are not available to receive your order at your original delivery address, you are able to reschedule your delivery date here should your order be eligible by contacting us.
About delivery options & time framesTakealot offers two safe and convenient methods for receiving your order: Collection at a Takealot Pickup Point or delivery anywhere in South Africa. Shipping times depend on where you are, our product selection and your choice of delivery or collection options.
Next business day deliveryWe offer next business day delivery during checkout if all products in the order meet the following criteria …
About delivery feesTakealot offers Standard Delivery free for orders totalling R650 or more and our delivery options such as premium delivery has costs based on your preferred options.
Can I change my order from delivery to collection?Unfortunately, changing your order from delivery to collection is not possible.
Split my orderOn selected orders, we may split your delivery or collection, allowing your in-stock items to arrive sooner. If you want to request a split delivery or collection at a Takealot pickup point, please contact us below.
Item missing or incorrect in order receivedIf you have a missing or incorrect item in your order, please contact us within 7 days of your order being received.
International shipping & deliveryWe do not ship outside of South African borders at this time. However, we will ship UNISA prescribed textbooks internationally. Please contact us for more information.
Why is my order taking so long to be delivered or ready for collection?You can either choose to wait for your entire order to be ready for delivery or collection on the original estimated date, or opt to split your order, allowing you to receive items as they become available.
Extra item receivedIf you have received an extra item in your order, please contact us and provide details of the additional item …
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